This privacy policy governs the manner in which Boutique Japan Travel Company LLC (“Boutique Japan”) collects, uses, maintains and discloses information collected from users (each, a “User”) of its website (“Site”). This privacy policy applies to the Site and all products and services offered by Boutique Japan.

Personal identification information

We may collect and use personal identification information that Users provide to us, including, but not limited to, when you fill out a form, place an order, subscribe to our newsletter, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, and phone number. You may refuse to supply this information; however, refusal may prevent you from engaging in certain Site-related activities.

We may also automatically collect certain information when Users visit our site. This information may include IP addresses.

Non-personal identification information

We automatically collect non-personal identification information from Users whenever they access our Site. This may include, but is not limited to, your browser type and version, operating system, device, and service provider.

Web browser cookies

Our Site may use “cookies” to enhance User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

Third-party cookies

We use Google Analytics, which is a web analytics tools that helps us understand how visitors use our website. Google Analytics collects our visitors’ IP addresses to give us a sense of where in the world our visitors come from. If you wish not to have send information about your website visit to Google Analytics, download and install the Google Analytics Opt-Out Browser Add-On for your current web browser. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about your website visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to our website or to other web analytics services.

How we respond to “Do Not Track” signals

We do not track our Users over time and across third party websites to provide targeted advertising and therefore we do not respond to Do Not Track (DNT) signals. Some third party sites do keep track of your browsing activities when you access them in order to tailor what they present to you. If you are visiting such sites, your browser may allow you to set the DNT signal so that third parties know you do not want to be tracked.

How we use collected information

Boutique Japan may collect and use Users’ personal information for the following purposes:

  • To improve customer service. Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site. We may use feedback you provide to improve our products and services.
  • To send emails. We may use the email address you provide to send you information and updates pertaining to your trip or order. It may also be used to respond to your inquiries, questions, and/or other requests. Only if you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you may contact us via our Site.

How we protect your information

We adopt reasonable data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers, including payment gateways and payment processors, to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

In the event of a sale, acquisition or sale of all or a portion of our assets, we may be required to transfer business assets, including information that has been collected from Users. We will notify Users by email if they have provided it to us and/or a notice on our website.

We may disclose your information if required to do so pursuant to judicial or governmental subpoenas, warrants, and orders, or as otherwise required by law. In addition, we retain the right to use, disclose and/or share your personal and non-personal information to investigate, prevent or take action regarding illegal activities, suspected fraud, and situations involving potential threats to the physical safety of any person whether or not there is a subpoena, court order or substantially similar legal procedure.

Payment processing

We use a third-party online payment gateway provider to process credit card payments. You will be providing credit or debit card information directly to provider and not to us. Information that you supply to the provider in making a credit card payment is not within our control and is subject to its own privacy policy and terms and conditions.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Notice to international users

Our Site is hosted in the United States and the data we collect is stored in the United States. Users accessing our website from the European Union (“EU”) or elsewhere should be aware that they are transferring personal data to the United States, which does not have the same personal data protection laws as the EU and other regions. That being said, we take steps to ensure that Users’ privacy is protected as described in this policy. By using our website, Users consent to have their personal information used and transferred to the United States as set forth in this policy.

Changes to this privacy policy

Boutique Japan has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Applicable law and choice of forum

This privacy policy is governed by the laws of the State of Texas, USA. All matters arising out of these terms shall be resolved exclusively by the state and federal courts located in Austin, Texas. For this purpose, each party consents to personal jurisdiction in such state or federal court and waives any right to dismiss or transfer such action or proceeding because of the inconvenience of the forum. Nothing in this section shall prevent enforcement in another forum of any judgment obtained in a court identified in this paragraph.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us here.

This document was last updated on May 5, 2018