These are some of the most common questions we get from travelers. If you have any other questions, we’ll be happy to help so please contact us.
How does your service work?
We begin by listening and learning about your interests, priorities, and travel style. Then we provide expert input to make sure you’re aware of special places and experiences you may not have considered.
Next, we design a completely customized Japan trip just for you, taking your feedback into account along the way. Throughout the process, we make things as easy and enjoyable as possible for you. Additionally, with 24/7 emergency assistance during your trip, you can simply relax and enjoy your adventure.
See more details in Planning Your Trip with Boutique Japan.
What about Covid-19?
See Planning a Japan Trip in the Time of Covid to find out what to expect on the ground, and learn about our flexible booking policy.
Where in Japan do you go?
We offer private itineraries throughout all of Japan. Our sample trips above are here to provide inspiration, and there are also many other places in Japan we absolutely love.
When it comes to your itinerary, we’ll provide personalized suggestions in the course of planning your trip.
How much do your trips cost, and what’s included?
Click here for pricing information, and here for details on what’s included.
Who are your trips for?
Our travelers are based around the world, in the Americas, Australia, Europe, and beyond. The majority of our clients are couples (including honeymooners), families, small groups of friends, and solo travelers.
Are these group tours?
No, these are completely private itineraries.
How do you select your guides?
We hear a lot from travelers who have had lackluster, unsatisfying tours in the past.
While some of our clients enjoy having a guide from start to finish, most commonly our travelers enjoy a mix of guided time along with free time for independent exploration and relaxation (in our experience, the optimal balance is quite different for everyone).
When it comes to private guides and local experts, we have unusually high standards (few things in travel are more disappointing than a mediocre guide), and through constant travel and exploration we’ve personally developed a network of wonderful guides and insightful experts throughout Japan.
In Japan, even more so than most elsewhere, trust is established only over long periods of time. Our tours are based on valuable relationships carefully cultivated over many years, and we’re extremely fortunate to work with remarkable people around the country.
For us, it’s about far more than just having knowledge: we seek out the truly engaging individuals who are not only bright and knowledgeable, but also flexible and quick-thinking. Perhaps above all, they must be fun, interesting people you’ll actually want to spend your valuable time with.
Are my payments secure?
Yes, we take the security of traveler funds extremely seriously. Deposits and other trip funds are held securely, and when forwarding payments to service providers we work strictly with trusted, highly conscientious accommodations and guides.
Why should I travel with Boutique Japan?
On the dry but important side, we are accredited Japan Travel Specialists, and maintain active memberships with organizations including the International Association of Travel Agents Network (IATAN) and the Adventure Travel Trade Association (ATTA). Our California Seller of Travel registration number is CST 2114860-40.
Perhaps more interestingly, unlike most travel companies we intentionally work with fewer travelers. This lets us take an extraordinarily personalized approach when it comes to your trip.
Along with our expertise and creativity, our low-volume approach is one reason Condé Nast Traveler named Boutique Japan founder Andres Zuleta a Top Travel Specialist for Japan:
“Zuleta’s Boutique Japan is a small company that eschews volume and spends more time customizing each trip to offer travelers a fresh, creative approach to Japan – something that discerning travelers seek out after learning of Zuleta’s deep immersion into the Japanese language and culture from years of living in Tokyo, Kyoto and Osaka.”
If you’re as obsessed with the details as we are, chances are we’ll be a good fit. (See what our travelers say here and on Google Reviews.)
More Japan travel questions?
See our Japan Travel FAQ for more answers to common questions about visiting Japan.