Boutique Japan is hiring a Part-Time Sales Assistant to join our globally distributed team.

We are looking for a creative and detail-oriented Part-Time Sales Assistant who loves to geek out over the nitty-gritty aspects of trip planning. Experience in the travel industry is strongly preferred.

You will work closely with our Trip Design team to help lay the groundwork for the unique custom itineraries we put together for our travelers from around the world.

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Higashiyama District Kyoto Japan

Who Are We?

Boutique Japan is an award-winning travel company that specializes in crafting bespoke journeys for savvy travelers from around the world.

Along with the unique experiences we offer, it is our extreme attention to our clients’ interests, priorities, and preferences that helps us ensure that each of our travelers has an amazing trip.

We love what we do, and are passionate about treating every task and interaction with a highly personalized approach.

We’d love for you to join us!

Learn more about Boutique Japan.

Who Are You?

You are passionate about travel, and realize that a huge amount of time and energy goes into the planning when it comes to meticulously arranged itineraries.

You’re remarkably reliable, punctual, and proactive, and equally at ease with luxury travelers seeking white-glove service as with adventurous high-end travelers seeking off-the-beaten-path experiences.

You’ll take on a challenging role at a fun and dynamic company, work from virtually anywhere in the world, and live and breathe travel (both via Boutique Japan and our fast-growing sister company, Boutique Explorer).

As a member of our small and tight-knit team, you will also have a chance to play an active role in continually “leveling up” the way we do things, while learning constantly through hands-on experience.

Vital Sales Assistant Attributes

Working on the behind-the-scenes aspects of complex bespoke itineraries is no easy feat, and we are seeking a Sales Assistant with a talent for homing in on the smallest of details. Essential skills include:

  • Superb writing abilities
  • A passion for spreadsheets
  • Native-level fluency in English
  • Exceptional research capabilities
  • Familiarity and ease with a wide range of software and apps
  • An extraordinary work ethic, and proven track record of being able to manage yourself (after all, this is a remote position)
  • A level of attention to detail and conscientiousness that occasionally makes others wonder why you care so much, coupled with the ability to take a step back and see the big picture
  • The ability to focus single-mindedly on your task at hand, while simultaneously managing numerous projects (and the calm perspective to prioritize wisely)
  • A constant desire to improve yourself, as well as those around you (both personally and professionally)
  • The humility and honesty to admit when you don’t know something, combined with the resourcefulness to help you find solutions to challenging questions and requests
  • Extensive world travel experience, and an authentic and palpable enthusiasm for travel and adventure

Experience in the travel industry is strongly preferred.

Tasks & Responsibilities

As a Sales Assistant, you will be working on a variety of tasks, depending on the evolving needs of our Trip Design team. These are some examples of the types of tasks you will handle:

  • Compile and organize notes from Trip Designers based on phone and email communications with travelers
  • Make updates to our internal databases
  • Perform in-depth online research on a variety of topics
  • Inquire with suppliers (including local experts and guides, as well as hotels and ryokans) regarding reservations, availability, rates, and client priorities
  • Draft itinerary descriptions by skillfully customizing existing copy from our internal database
  • Meticulously manage complex trip budgets involving a multitude of data points
  • Carefully prepare, customize, and proofread trip proposal documents
  • Help compose and edit client-facing correspondence
  • Execute reservations with local experts and guides, hotels and ryokans, and other suppliers
  • Handle various administrative tasks related to sales, trip design, and more
Boutique Japan careers Mount Fuji team retreat

Important Details

This is a challenging role, but you won’t be working from a cubicle (unless cubicles are your thing) because the position is remote.

Your Location

Boutique Japan has been a completely remote company since we started in 2013, and this is a fully remote job. Our company is US-based but globally distributed, meaning you can work from virtually anywhere in the world — provided you have ultra-reliable internet.

As appealing as it can be, we won’t sugarcoat it: remote work is not for everyone. Many people prefer the structure and interaction of in-person office positions, and remote work can be lonely and challenging. So if you get the feeling that remote work might not be ideal for you, please trust your gut.

Your Schedule

This is a part-time job of 20 hours per week — 4 hours per weekday, Monday through Friday — and for this position we are seeking a candidate who can work during North American business hours.

As a close-knit team, we speak frequently by a variety of communication tools (including Zoom and Slack). You will need to coordinate your schedule to speak in real time at the convenience of colleagues and suppliers, which (depending on your location) may require time-zone flexibility on your part.

You will have daily, weekly, and other regular deliverables that must be completed on time. We are results-oriented above all, and while we provide plenty of guidance and support (we want you to thrive), you must have a proven track record of successfully managing yourself.

Compensation and Benefits

Pay will be commensurate with skills and experience. Enthusiasm, ambition, and hard work pay off, and provided you excel you will have the opportunity to increase your level of responsibility and compensation.

Benefits and Perks

  • The chance to work on a fun and dynamic team, in a company where there is room for you to grow and make a significant impact
  • The opportunity to work from virtually anywhere in the world
  • A schedule that prioritizes results and deliverables
  • 401(k) with employer matching for US-based employees
  • Paid time off
  • Fun and productive in-person team meetups (locations have included Japan, Mexico City, Joshua Tree National Park, and more)
  • And more

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I’m Ready to Apply! What’s the Next Step?

This is a once-in-a-lifetime opportunity for the right person.

Applications are due by May 27, 2022. However, we may close the application window sooner, so don’t wait to apply!

Please note: due to the large number of applications, we may only reply to candidates advancing to the next phase of the application process.

Thank you!